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QUALITY POLICY
Customers, employees and suppliers are essential to our success and shall be treated fairly and with respect in order that we can maintain an optimum working environment which delivers success for all.
The accuracy and completeness of processes, software, and hardware are equally important in the fulfilment of this policy.
To maintain high level of operational efficiency.
To achieve customer satisfaction and repeat business.
We strive to ensure a high quality in everything we do through applying our processes and resources to fulfil contractual and legal requirements. Through project and business performance feedback we will ensure that we continually learn from our activities and through this ensure that we can maintain or better our future performance.
ARA Group is committed to achieving organizational excellence as a technical service provider for the execution and management of marine/offshore related projects.
We are committed to conducting our business activities in a manner that does not harm people or the environment.
Recognition by all employees that Safety and Environmental protection is a condition of employment and they shall be responsible in continuously improving safety.
Visible management commitment through active involvement in HSEQ matters and initiatives, leading by example and ensuring the individual contribution of all employees.
Measurable goals in place, promoting continual improvement towards a safer, healthier and more efficient organization.
Regular audits of our systems and performance.
Adherence to regulations, business, clients and legal requirements applicable to the countries in which we operate and utilizing local resources where practicable.
Endeavour to identify risks associated with our activities and ensure the appropriate control measures are in place to reduce the impact to the environment, the health and safety of our personnel and additionally the risks which may affect the condition of our assets and delivery of services.
Understanding our customers' requirements and taking pride in the quality of our work and services to satisfy and exceed their expectations.
Commitment to ensuring there are appropriate resources to implement this policy and making it available to both employees and the public.
Encourage the reporting of unsafe acts and conditions, near misses and accidents to people and the environment.
ARA Group is a responsible organization and is committed to the health and safety of its employees and those who are exposed by its activities. We are focused on delivering a quality service which is recognized by our clients and rewards us with repeat business. Furthermore, we believe that successful Environmental management plays a significant role in our business and we confirm our commitment to the prevention of pollution.
The company is committed to provide a safe and healthy working environment. It recognizes that this can be put at risk by those who misuse alcohol or drugs to such an extent that it may affect their health, performance, conduct and relationships at work.
The policy, which applies to all employees, aims to:
(a)Promote the health and well-being of employees and to minimize problems at work arising from the effects of alcohol or drugs
(b)Identify employees with possible problems relating to the effects of alcohol or drugs at an early stage
(c)Offer employees known to have alcohol or drug-related problems affecting their work referral to an appropriate source for diagnosis and treatment if necessary.
The use of alcohol is not appropriate in the workplace and drug abuse can be a criminal offence as well as a serious risk to health and safety.
The four most important steps are to:
(a)Look after your own health and safety by developing a responsible attitude towards alcohol and drugs
(b)Declare any prescription medication you are taking to your line manager and if offshore, also the onboard medic
(c)Be aware of colleagues or others who may put safety at risk by their actions
(d)Recognize when and how to ask for help.
The effects of alcohol or drugs at work can create serious health and safety risks. Therefore, the following rules should be adhered to:
1. Do not come to work under the influence of alcohol or drugs. The company tolerance level for alcohol is the same as applicable national Drink and Driving legislation. The company recognizes a zero-tolerance level for drug abuse
2. Do not bring alcohol or non-prescribed drugs on to company premises.
3. Check with your doctor or pharmacist about the side-effects of prescribed medications.
4. Never drive or operate machinery if you are affected by alcohol or drugs.
5. Ask your general practitioner or the company for guidance and advice on sensible limits of alcohol consumption.
6. Offer support and advice to colleagues who you suspect of suffering from alcohol or drug abuse: do not "protect" them by keeping silent.
7. Ask for assistance if you feel that matters are beyond your own control.
An employee who commits a clear breach of this company policy will be subject to the company disciplinary procedure as appropriate.
ARA Group is committed to conducting business in an ethical and honest manner and is committed to implementing and enforcing systems that ensure bribery is prevented.
ARA Group has zero-tolerance for bribery and corrupt activities. We are committed to acting professionally, fairly, and with integrity in all business dealings and relationships.
ARA Group will constantly uphold all laws relating to anti-bribery and corruption in Singapore. We are bound by the laws of Singapore, including the Singapore Prevention of Corruption Act (PCA).
ARA Group recognizes that bribery and corruption are punishable by imprisonment and/or a fine. If our company is discovered to have taken part in corrupt activities, we may be subjected to an unlimited fine, be excluded from tendering for public contracts, and face serious damage to our reputation. It is with this in mind that we commit to preventing bribery and corruption in our business and take our legal responsibilities seriously.
We must at all times comply with the ABC Policy and relevant anti-bribery and corruption laws in Singapore.